SERVICES PROVIDED

As-Is Analysis & Strategic Direction, Customer Experience Audit, Process Design & Implementation, Governance Model Definition, KPI Development, MVP Management, Internal Comms Program Development


INDUSTRY served

Pharmaceutical (Global)  

Top 15 global pharmaceutical company, helping patients for 230+ years.

 

What if a pharmaceutical company could reposition digital 'as-a-service' to drive agility & optimise investments globally?

In the pharmaceutical industry digital has become a differentiator in the “beyond the pill” landscape.  As a result, global business units and brands were working with various partners, rather than global IS/IT, on overlapping initiatives because of the desire to quickly go-to market with digital projects.

 

THE SOLUTION

A digital service layer within an existing digital center of excellence, including the service lines strategic vision, service catalog, global digital inventory, governance models, communication strategy and pilot project.

 

THE VALUE

On-time, on-budget delivery for the definition, implementation and promotion of Phase 1 business process re-engineering.